Seven Tips for Choosing the Right Freight Forwarding Company

September 11, 2017 Published by Leave your thoughts

You don’t need to be a logistics expert to understand how the efficient and reliable transportation of goods can affect your company. Ensuring that shipments arrive to your clients on time and in perfect order is the foundation of any successful business, which is why it’s important to choose the right company for your freight forwarding in Texas.

Choosing the right freight forwarding company is like choosing a business partner; you want to make sure that they are as dedicated and invested in the success of your business as you are and that they have the knowledge and experience to do the job. But finding the perfect partner is never easy, so to help you get started, here are seven tips for choosing the right freight forwarding company:

  • Reliability: Your customers rely on two things: the quality of your product and the knowledge that it will arrive on time and in good condition. While you take care of the quality, you need to trust your freight forwarding company to handle the delivery. When choosing a freight forwarder, look for one with a reputation for reliability and on-time deliveries.
  • Compliance: There are a myriad of laws and regulations when it comes to transporting goods, so it is essential that the freight forwarding company you choose has experience inS. customs, border protection and all other government regulations that could affect your shipment.
  • Expertise: Be sure to check that the freight company you’re considering has experience, not only in the industry, but also in shipping the particular product you need transported.
  • Customer service: Customer service is key to a successful partnership with any vendor or business partner. Look for a company that has a reputation for being thorough, having strong client communication, a high level of responsiveness and reliable follow-through.
  • Crisis management: When forwarding freight, even with the most experienced and reliable company, things can still go wrong. In these cases, a freight forwarding company with experience and a proactive approach to managing crises will make the difference between an inconvenience and a complete disaster.
  • Trade association member: Being a member of trade and industry associations requires having a good reputation and track record. Look for a company that is an affiliated member of such associations as the Texas Transportation Club, the local Chamber of Commerce and the West Gulf Maritime Association.
  • Insurance: Last but not least, look for a freight forwarding company that is insured and can offer protection in case of damage, theft or loss.

When choosing a company to manage your freight forwarding in Texas, research is key. Ask others in your industry who they would recommend, check with trade associations for reviews and take a look at the companies’ track records. While you’re doing that, be sure to check out Aztec Marine Agencies, Inc. too. We’re confident that, when you compare us to the other guys, you’ll find that we rank highest in all seven categories. Get in touch with us today to learn more about what we have to offer!

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